Privacy Policy

1. Introduction

Welcome to Zoralun ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Information We Collect

We collect information you provide directly to us when you:

Create an account or place an order
Contact our customer support team
Sign up for our newsletter or promotions

This information may include your name, email address, mailing address, phone number, and payment details. We also automatically collect certain technical information such as your IP address, browser type, device information, and browsing behavior on our site via cookies and similar tracking technologies.

3. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Send order confirmations, shipping updates, and customer service communications
Improve and personalize your shopping experience
Send promotional communications (you may opt out at any time)
Comply with legal obligations and prevent fraud
4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted third-party service providers who assist us in operating our website and fulfilling orders (e.g., payment processors, shipping suppliers, and email marketing platforms). These parties are contractually obligated to keep your information confidential and use it solely to provide services on our behalf.

Because Zoralun ships products from international suppliers, your order information may be processed in countries outside the United States, including China. By placing an order, you consent to this transfer.

5. Cookies

We use cookies to enhance your browsing experience, analyze site traffic, and support our marketing efforts. You may disable cookies through your browser settings, though this may limit certain features of our website.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal data. To exercise any of these rights, please contact us at support@zoralun.com.

8. Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date. Continued use of our site after changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:
📧 support@zoralun.com